Safeguarding your company data

We understand how sensitive your sales calls are and seriously value your trust in letting us handle your data. Keeping it secure is our top priority, which is why we utilize only secured and reliable practices and providers to keep your data safe.

SellMeThisPen AI is actively preparing for a SOC 2 Type II audit. Track our progress here.

Security & reliability

At SellMeThisPen, we exclusively utilize secure and reliable providers. We establish secure connections through encryption, access controls, and SSL/TLS protocols to keep your data safe. This includes all aspects of your call data, including call transcripts, which are safeguarded through AES-256 encryption.

We use Microsoft Azure (Azure) for testing, staging, and production environments. Azure complies with numerous standards, including SOC1, SOC 2, SOC 3, ISO 27001, and HIPAA.

We also use OpenAI's API, which is GDPR and SOC 2 Type 2 compliant. It's important to note that OpenAI doesn't use the content provided to or received from their API (including call transcripts) to develop or improve their services.

No calls recorded

We do not record your sales calls. Our approach involves live transcription and storage of call transcripts exclusively. To ensure the security of these transcripts, we harness a range of protective measures, including encryption and access controls. Our reliance on Microsoft Azure reinforces this security, leveraging SSL/TLS protocols for secure connections. Every piece of data, including your call transcripts, is encrypted and secured using AES-256 encryption.

If you ever wish to delete your call transcript permanently, simply contact us, and we will promptly attend to your request in accordance with applicable laws and regulations.

Data encryption

Data is encrypted in transit using bank-grade TLS 1.2, ensuring the highest level of security available.

Login & authentication

Our approach to login is rooted in using the Google and Microsoft Single Sign-On (SSO) providers. This allows us not to store any password or sensitive authentication information.

Developing with security in mind

Throughout the software development lifecycle, we implement a combination of manual and automated security and vulnerability checks, following our dedication to secure software creation.

We also uphold a rigorous backup regimen for all critical assets, guaranteeing our preparedness for potential disasters. Importantly, all of our backups are shielded through encryption.

Also, access to customer data is limited to authorized employees who require it for their job.

Credit card data

Your credit card information remains beyond the reach of our servers - we do not store or even see it. Stripe, a company dedicated to storing your sensitive data on PCI-Compliant servers, handles all payments and credit card data.

Got other questions?

Email us at hello@sellmethispen.ai.

Frequently asked questions

How customizable is SellMeThisPen for our use case and sales process?

Fully customizable. Tailor scenarios, buyer personas, and objections so every practice feels like a real call. Build playbooks and scorecards around well-known frameworks or your own methodology, and customize the AI coach to follow your best practices at scale.

Can we use the AI coach for both roleplays and real client calls?

Yes. You can run coaching sessions with the AI after roleplays and after real client conversations. Reps get immediate feedback without waiting for a manager, and leaders free up time while still driving consistent coaching at scale.

Is it only for sales teams, or can customer success use it too?

It’s for both sales and post-sales teams. Any customer-facing team—from new business to customer success, account management, upsell, or cross-sell—can leverage it. Each team customizes scenarios and coaching to fit their unique use case.

Can we request a custom integration?

Yes. On our Enterprise plan, we build custom integrations tailored to your stack and workflow. You can book a call with our team to explore requirements and timeline.

What does onboarding look like, and how long does setup take?

You can start right away with pre-built use cases, or use the AI roleplay builder to create custom scenarios in minutes. For larger rollouts, our implementation team partners with you to refine and improve over time—usually within 1–2 weeks. Most customers see meaningful value in their first 30 days.

Do you offer a free trial or live demo?

Yes. Individuals can start a 7-day free trial of the Pro Plan by adding a credit card, though it’s limited to one seat and a smaller feature set. For business or enterprise plans, we recommend booking a call with our team. That way, you’ll see the full platform in action, and we can discuss custom trials if needed.